Frågor för dig som har lån hos Almi

If you are an authorised signatory, you can view information about your company’s loans and download payment notices via My Pages (in Swedish). Log in securely using BankID.

Once logged in, go to My Pages > My Loans > View loan to find your payment notices.

If your company is connected to Kivra, your loan payment notices will also be available in your Kivra inbox.

If your company is connected to Kivra and has a loan with Almi, your payment notices will be sent to your Kivra inbox. They will not be sent to your company’s physical address.

Instructions on how to connect your company to Kivra can be found here.

If your company is not connected to Kivra, payment notices are sent to the company’s registered postal address. We do not send payment notices by email.

To apply for direct debit or change the details of an existing direct debit, use our e-service by clicking here (in Swedish).

You will find more information about the process and which details you need to provide.

Loan Administration can send a simplified description of your payment plan by post.

An authorised signatory with BankID can place an order by contacting Loan Administration at +46 63 453 03 00.

Opening hours: weekdays (excluding public holidays) 9:30–12:00 and 13:00–16:00.

If you wish to receive a refund of the duplicated payment, an authorised signatory with BankID must contact Loan Administration by phone at +46 63 453 03 00, weekdays 9:30–12:00 and 13:00–16:00.

If you do not contact Loan Administration, the amount will automatically be deducted from the next payment notice.

If you experience difficulties paying according to your current payment plan, Almi offers the possibility to apply for a payment deferral or partial amortisation for three or six months.

Please note that this may affect the total loan term.

Log in to the e-service using BankID and select the loan(s) for which you wish to apply for a deferral.

Go to the e-service (in Swedish)